When Your Employee Is Underperforming
Many managers struggle with initiating difficult conversations around an individual’s subpar performance. Often, leaders wait way too long to sit down with an employee who isn’t meeting expectations. Leadership coach Jenny Fernandez says that increasing the frequency of feedback and consciously developing better relationships with direct reports help make these conversations easier to start. And she shares how the right preparation, tone, and open-minded approach lead to more effective discussions that improve not just the one-on-one relationship, but also team morale and turnover rates. Fernandez is the author of the HBR article "How to Talk to an Employee Who Isn’t Meeting Expectations."
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[HBR IdeaCast podcast series]
HBR IdeaCast
Episode 976
When Your Employee Is Underperforming
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A conversation with coach Jenny Fernandez on delivering negative feedback.
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June 25, 2024
Many managers struggle with initiating difficult conversations around an individual’s subpar performance. Often, leaders wait way too long to sit down with an employee who isn’t meeting expectations. Leadership coach Jenny Fernandez says that increasing the frequency of feedback and consciously developing better relationships with direct reports help make these conversations easier to start. And she shares how the right preparation, tone, and open-minded approach lead to more effective discussions that improve not just the one-on-one relationship, but also team morale and turnover rates. Fernandez is the author of the HBR article “How to Talk to an Employee Who Isn’t Meeting Expectations.”
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This article is about GIVING FEEDBACK
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Related Topics:
- Underperforming employees
- Difficult conversations
- Employee performance management
- Managing employees
- Leadership
- Employee retention
- Interpersonal communication